Shipping policy
Order Processing
Prints and posters are produced after your order is placed. Production begins once payment has been successfully confirmed.
Orders typically ship within 5 to 7 business days after payment has been successfully confirmed. This includes production, inspection, signing or numbering where applicable, packaging, and preparation for shipment.
Occasionally, production may take slightly longer due to print shop schedules, holidays, or other circumstances. If there is a significant delay, we will contact you.
Once your order has shipped, tracking information will be sent by email.
Shipping
Delivery times begin once your order has shipped and vary by destination and carrier.
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges, when applicable, are the responsibility of the recipient.
Lost or Delayed Shipments
If your shipment appears to be delayed or lost, please contact us. We will work with the carrier and help determine the appropriate resolution.
Please make sure your shipping address is complete and accurate when placing your order.
Returns & Exchanges
Because prints and posters are produced to order, all sales are final, except where required by applicable law.
We do not accept returns or exchanges for changes of mind.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photographs of both the item and its packaging.
Once reviewed, we will arrange an appropriate replacement or resolution.
Contact
The Archive
hello@themichaeldonovan.com